This Privacy Policy explains how Bloom Boutique handles personal data when users visit the website, make inquiries, request consultations, or place orders for floral services and event decoration.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and event dates, coordinate design details, manage delivery and setup, process payments, provide customer support, maintain records, improve website performance, and meet legal or accounting obligations.
We may share personal data with payment processors, website hosting and technical support providers, delivery or setup partners, and other vendors that help us operate the business. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. Data may also be shared where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our website and services.
We may collect contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, and website usage data. For wedding and event services, this may include preferences for bouquets, arrangements, color palettes, venue access details, and timing information needed to prepare and deliver the service.
We receive data when users submit inquiries, request consultations, confirm orders, make payments, or communicate with us about an event. We also collect limited technical information from the website and related systems, such as device and browser data, log records, and cookie-based usage information.
The website may use essential cookies to support basic functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookie use is limited to what is needed for operation, performance review, and a more consistent browsing experience.
Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance, form handling, or the ability to remember preferences.
This section identifies the channels used for privacy-related correspondence.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of certain records, or restriction of specific processing activities. Where processing is based on consent, that consent may be withdrawn for future processing.
To exercise a privacy right, a user should submit a clear request using the contact details in this policy. We may ask for information needed to verify identity and to understand the scope of the request before responding.
We keep personal data only for as long as needed to manage inquiries, bookings, event preparation, payment records, customer service, and legal obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention is necessary.
When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. Users should review the policy periodically to remain informed about current practices.
